Customer Success Lead, Engagement Manager, Solution Advisor, Innovation Designer, Experience Architect, Entrepreneur, Speaker, Lecturer, Mentor, Certified Black Belt Collaboration Architect, Certified Scrum Professional, Certified LeSS Practitioner, Certified Scrum@Scale Practitioner, Prosci Certified Change Practitioner, Certified SAFe® 5 Agilist, and MBA.
Andreas helps to accelerate businesses to gain growth and relevance in their market. Since 1998 he has worked as a change agent, experience designer, serial entrepreneur, marketing/brand consultant, and business development manager specializing in creativity, innovation, and change.
He graduated from the Stanford LEAD program and holds an MBA from OU Business School (UK), specializing in innovation, operations, and financial strategy. He was an adjunct professor at Media Design Hochschule - University for Design and Computer Science (Berlin) and served as a mentor at Startupbootcamp – European Startup Accelerator - and this is the longest text he’s ever written in third person.
Experiences are the Product.
Evidence shows that new management techniques and new tools are required. Whether your challenge is to develop a new product or service, craft a strategy, accelerate work in progress, or kick-start a disruptive new direction.
Andreas founded C5T & Company to validate this assumption. He advised companies on building a Lean Startup/Enterprise by coaching value proposition/business model design combined with user experience design practices and training agile methodologies.
He is the inventor of the TheBrucke program, which is the synthesis of people, tools, and creative space for getting relevant things done collaboratively to deliver the best experience for all.
Since 2015 he is building experiences exclusively at Salesforce.
// C5T & Company - inactive since 2015, but the rebel mindset is still alive
// TheBrucke Innovation Garage TBIG™ - research book project (currently on hold)
Customer Success Lead @ bluplanet
2022 - present
bluplanet is the leading digital marketplace and trusted reseller for cloud solutions from Salesforce and beyond. We are enabling companies uniting all teams around their customers through digital workflows that power an all-new way to work.
Together we co-create and execute the transformation journey to full potential and build new growth engines.
Engagement Manager @ Salesforce
2015 - 2022
Salesforce is the world's #1 CRM company. Our industry-leading Customer Success Platform has become the world's leading enterprise cloud ecosystem. Industries and companies of all sizes can connect to their customers in a whole new way using the latest innovations in cloud, social, mobile and data science technologies with the Customer Success Platform.
Adjunct Professor @ MD.H - Mediadesign University
2012 - 2015
Lectured entrepreneurship at MD.H - University for Design and Computer Science.
Entrepreneurship is the act and art of being an entrepreneur or one who undertakes innovations or introduces new things, finance, and business acumen to transform innovations into economic goods.
Teaching students theories of entrepreneurship, the lean startup, business model canvas, and how to pitch the business idea.
Partner @ SCRUMCENTER London
2012 - 2015
SCRUMCENTER was an agile methods consultancy based in Berlin and London with clients in the UK, Germany, Switzerland, and Austria.
Every client has different requirements, but often the engagement includes looking at the business case for agile, designing and delivering custom training for business and technical staff, coaching, and mentoring.
Mentor @ Startupbootcamp
2012 - 2015
Startupbootcamp is a mentorship-driven program; these mentors drive the startup's acceleration over the 3-month program - and often for months or years afterward. The Startupbootcamp founder's team, together with their group of international mentors, can open the door to nearly every investor, customer, or partner.
With programs in major startup hubs, including London, New York, Singapore, Berlin, Amsterdam, and many others.
Business Design for Strategic Innovation - Transition BIG™
Book Project on hold
TheBrucke is an innovation garage (TBIG™) for organizations preparing for new challenges. It functions as a bridge between the startup wilderness and the established company, offering entrepreneurial talents a dynamic environment for developing new businesses while giving the enterprise access to fresh ideas and insights on emerging technologies and trends. TheBrucke (in German)
Mentor @ LSM Berlin
2012 - 2015
Lean Startup Machine (LSM) is a three-day workshop on building a successful business. Most new ventures fail because they build something no one wants. LSM teaches you a process for discovering which products will succeed in the marketplace and which won't. LSM is an immersive, 48-hour educational experience, NOT a conference and NOT a hackathon.
Director @ C5T & Company
2012 - 2015
C5T & Company is a workshop design and facilitation agency.
We help people work better together. Our main goal is to give teams the tools, methods, and space needed to build innovations and experiences that delight customers.
You need passion, lots of experience and years of reading*
"Andreas is the synthesis of strategic business experience and design thinking knowledge combined with lean enterprise and agile methodologies" - Klaus S.
He adds value by fixing or installing agile frameworks, designing new products or services, solving business problems, undertaking research of the feasibility of a certain change, re-engineering or reorganizing processes, or creating new functions based on a clear vision with the motivation and support to make it happen.
*here is a list of recommended books to read: Mindshaker Business Books - or you ask him.
Designed with ♥
BERLIN – LONDON – SAN FRANCISCO
© 2012 - 2022
C5T & Company Ltd
Stron Legal, The Clubhouse, St James’s
8 St James’s Square
London, SW1Y 4JU, UK